Program Manager, Supplemental Benefits Strategy & Operations

Job description

Clover Health is seeking a highly experienced and execution-focused Program Manager to lead vendor management and large-scale implementations across Clover’s supplemental benefits portfolio, including vision, hearing, fitness, OTC, and LiveHealthy rewards. This role will sit at the intersection of strategy and operations: You will work closely with internal stakeholders and external vendor partners to implement and optimize benefit programs that drive member value and plan performance. The ideal candidate brings a proven track record of leading complex, cross-functional implementations, deep experience with vendor management, and strong domain expertise. Experience in Medicare Advantage and familiarity with core operational functions such as network, claims, call center, and billing are strongly preferred. As a Program Manager, Supplemental Benefits Strategy & Operations you will: - Own end-to-end program management for supplemental benefit implementations, ensuring successful delivery from requirements through launch and ongoing optimization. - Lead vendor management across multiple benefit categories, including vision, hearing, fitness, OTC, and rewards, serving as the primary po...