Customer Service Representative

Job description

Requisition Number: 223453 Job Description: Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. Skills/Qualifications: Required: - 1+ years' customer service experience - High School Diploma/GED; Bachelor's Degree preferred Preferred: - Experience with heavy inbound and outbound calls and transferring calls - 3+ years' business-to-business account support - Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet - Experience with proofreading and editing documents Benefits: Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Addition...