Shift Manager

Job description

POSITION ACCOUNTABILITIES: Sales and Profits - Build sales by promoting Guest satisfaction - Manages costs by communicating and monitoring prep and production levels by the crew - Tracks waste levels using established Taco Bell Standards - Manages labor costs by evaluating labor needs against projected sales during the shift Staffing: - Develops crew members to meet Taco Bell Standards and procedures - Uses shift plan to organize and manage crew for the shift Quality: - Monitors product quality during shift by talking with Guests during walk-throughs - Monitors product quality by managing crew performance and providing feedback - Monitors product quality by ensuring that all Taco Bell Standards are being met Service: - Takes service times and determines efficiency - Trains crew to respond promptly to Guest needs - Trains crew in Guest service - Evaluates slow points and takes corrective action to improve service times - Manages shifts to meet service goals and Guest satisfaction Cleanliness: - Trains crew to maintain restaurant cleanliness during shift - Follows restaurant cleaning plan - Directs crew to correct cleaning deficiencies; reports status to General Manager Training: - A...