Taproom Server
Hendler Family Brewing Company · Framingham, Massachusetts, US
Job Title : Taproom Server / Bartender Status :Part Time Reports to : Taproom Manager JOB DESCRIPTION & EXPECTATIONS As a Taproom Server, you will be the fac...
Job description
Job Title : Taproom Server / Bartender Status :Part Time: Reports to : Taproom Manager: JOB DESCRIPTION & EXPECTATIONS As a Taproom Server, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere. Your role is pivotal in creating memorable experiences for our guests by providing knowledgeable beer recommendations and ensuring top-notch service. Your passion for craft beer and dedication to quality service will help drive our mission of honoring tradition and inspired innovation! Essential Duties & Responsibilities: Customer Service and Guest Experience: - Ensure excellent customer service to provide an outstanding guest experience at all times. - Greet guests with a friendly and welcoming demeanor. - Be knowledgeable about all food and beverage menu items, including new releases and seasonal offerings, to make informed recommendations. - Assist customers by taking and accurately processing food and beverage orders, including special attention to allergies, restrictions, and dietary preferences. - Answer and assist customers with questions, reservations, and general inquiries. - Maintain an accurate cash drawer and handle cre...