Transaction Analyst Senior_SCFT1I
ENGIE · Houston, Texas, US
What You Can Expect As our Senior Transaction Analyst, you will perform in a high-paced, open environment where meeting tight deadlines is critical and direc...
Job description
What You Can Expect As our Senior Transaction Analyst, you will perform in a high-paced, open environment where meeting tight deadlines is critical and directly impacts the organization’s profit and loss. This team plays a key role in supporting our corporate enrollment guarantee, which protects risk-averse customers during their transition to and from other suppliers. Your contributions will help shape the customer experience and can influence future business opportunities. This position is based in Houston, TX, and reports to the Director of Transaction Management. - Participate in capital and operational project testing, including creating UAT scripts and testing - Facilitate discussions, presenting insights, and serving as a key liaison in internal and external meetings - Lead training initiatives for both direct team members and cross-functional partners, ensuring clarity and alignment on operational workflows - Provide expert-level support and oversight for EDI transaction replays, ensuring accurate processing of enrollments, drops, and changes - Maintain Service Level Agreements (SLAs) for all Transaction Management tasks and usage issues to support sales, revenue, billing,...