O365 Support Engineer (with German)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role: You ensure the smooth, reliable operation of our M365/O365 environment and act as a trusted point of contact for both internal teams and external stakeholders. You manage daily operations, support users across Windows and Apple devices, and handle incidents, changes, and service requests. Through system health checks, quality assurance, and alignment with the client, you help maintain a stable, secure, and efficient digital workplace while identifying opportunities for automation and continuous improvement. Your tasks: - Run standard operations for M365/O365 services. - Serve as the main contact for internal and external communications. - Support M365/O365 usage on Windows and Apple mobile devices. - Handle incidents, problems, changes, and service requests. - Perform regul...