Pharmacy Customer Service Specialist

Job description

Pharmacy Customer Service Specialist Job Title: Pharmacy Customer Service Specialist Department: Pharmacy Immediate Supervisor Title: Pharmacist in Charge and General Manager Job Supervisory Responsibilities: None General Summary: This position is a non-exempt, sales position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. This position requires attention to detail and organizational skills that ensure prompt payment for prescriptions and store merchandise. Essential Job Responsibilities: 1. Greet and serve customers in a timely, friendly, and professional manner. 2. Keep assigned area neat, clean, and stocked. 3. Be able to demonstrate proficiency in all of the Front Register Cashier duties. 4. Have basic knowledge of the functions of Pharmacy computer system including “work flow”. 5. Be proficient at the Prescription bagging system. 6. Be able to generate courier manifest. 7. Process charge account payments and charges including the daily cash delivery accounts. 8. Triage customers to evaluate wait times. 9. Have general knowledge of DME equipment in order to answer questions and complete rental and purchase paperwork accurately....