Sales Associate, Multrees Walk, Edinburgh

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — MAIN JOB OBJECTIVE: To achieve personal and store sales goals and develop lasting client relationships. To comply with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times. SALES GENERATION: CUSTOMER SERVICE: OPERATIONS: -  Meet sales goals -  Utilize the elevated levels of sales and service to maximize sales performance -  Demonstrate an in-depth knowledge of the merchandise -  After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction -  Comply with all sales related policies and procedures -  Maintain a keen interest in the fashion industry and market trends -  Provide the highest level of customer service -  Build and maintain repeat clientele; utilize client book -  Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction -  Keep selling floor and merch...