Customer Onboarding Specialist

Job description

About Paysafe Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion. Position Summary: The Customer Onboarding Specialist is responsible for managing the merchant processing application lifecycle—from initial submission through final approval or decline. This role ensures the accuracy and completeness of applications, proactively communicates with merchants to gather any outstanding information, and provides timely updates until a final decision is reached. This is a hyb...