Onsite Technology Support Experienced Professional

Job description

Location: Raleigh, North Carolina, United States Job ID: R0125067 Date Posted: 2026-04-16 Company Name: HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Onsite Technology Support Experienced Professional The Opportunity: In this role, you support the reliable day‑to‑day operation of Hitachi Energy’s Global Technology Support business by providing hands‑on IT support within a power industry environment. Your work enables people across factory, office, and collaboration spaces to perform safely, efficiently, and without disruption. You handle incidents, device setup, logistics coordination, and routine operational checks that keep IT services running smoothly where they matter most—close to production and engineering activities that support the power grid. You are directly involved in diagnosing and resolving IT issues, delivering ready‑to‑use computers, supporting meeting rooms, and maintaining accurate hardware inventory and configuration data. In locations where applicable, you also support non‑standard IT hardware and IT‑related production equipment, contributing to stable factory operations. Through clea...