Estate Host - Hartford Winery - Part Time

Job description

POSITION SUMMARY: Under the direction of the Direct to Consumer Manager, the Estate Host is responsible for efficiently and effectively promoting the sale of wine and non-wine products through excellent customer service and wine pouring in the Tasting Room. This position is intended to execute the sales programs, opening and closing of Tasting Room, Consumer Tour and Tasting Programs, hospitality and brand message set forth by Hartford Family Winery Estate. ESSENTIAL DUTIES/RESPONSIBILITIES: Tasting Room: Greets all visitors, describes and pours wines for tasting room, trade, library, hospitality guests with exceptional customer service as focus - Represents the Hartford Family and ensures that each and every visitor enjoys their experience at HFW and leaves with the highest impression of the Estate and our wine brand message - Describes wines, winemaking techniques, winery history, philosophy and vineyard sites - Possess commanding knowledge of Company compliance and legal laws, ensuring guests are properly informed with up to date information during their visit for future customer service through fulfillment and beyond - Effectively sells using “up selling” techniques in tasting...