Operations Manager - Chicago

Job description

Location: Chicago,Illinois,United States Overview: The Operations Manager is responsible for ensuring the back office fuctions operate at peak efficiency in supporting store operations. This includes promptly processing all payments, receiving and shipping merchandise into and out of the store, as well as daily sales reporting. Responsibilities: Efficiently manage all cash office operations and personnel - Supervise daily activities of Office Associates. - Maintain clear communication with Store Manager/Store Director. - Coach office associates - Provide just-in time feedback to Operations Associates in how to improve skill set. - Train Operations Associates in all operations and ensure their compliance with standard operating procedures. Requirements: - Process all sales transactions in accordance with corporate procedures. This includes cash, credit and checks. - Process all lay-aways and maintain associated merchandise in a secure manner. - Process credit applications through merchant web site. - Receive all merchandise into the store, update inventory system and verify that all sku numbers are accurate. Resolve discrepancies as required. - Distribute merchandise to appropriate...