Universal Branch Representative I - Fredericksburg Branch

Job description

Job Description: PRIMARY FUNCTION: The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies. JOB DUTIES AND RESPONSIBILITIES: Teller Responsibilities: - Establishes member relationships through quality service and cross selling VACU products/services to meet member needs - Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority - Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc. - Disburses cash accurately and maintains a cash drawer, balancing it daily - Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy - Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives Me...