PRS First Level Analysis Supervisor

Job description

PRS First Level Analysis Supervisor Job Description: The PRS Triage Engineering Supervisor leads a team responsible for First Level Analysis (FLA) of propulsion‑related vehicle issues across internal combustion, hybrid, and electric platforms. Operating in a fast‑paced environment, this role ensures rapid and accurate triage of field concerns using advanced diagnostic tools such as Vector CANalyzer/CANoe, ETAS INCA, and other calibration and data‑acquisition systems. The Supervisor is accountable for prioritizing incoming field issues, driving technical direction during early‑stage analysis, mentoring triage engineers, and partnering closely with Propulsion Engineering, Quality, and Field Service teams to accelerate root‑cause identification and improve product reliability. Key Responsibilities: - Lead, mentor, and develop a team of PRS Triage Engineers performing First Level Analysis. - Establish daily/weekly triage priorities and allocate workload based on severity and platform needs. - Oversee review of logs, DTCs, INCA recordings, and customer symptom reports. - Guide the use of CANalyzer, CANoe, INCA, MDA, and ECU interface tools. - Partner with propulsion engineering teams ac...