Software Engineer - Tools & Automation
Zoox · Foster City, California, US
As a Software Engineer and member of the Platform Stability team, you will help build, fine-tune, and maintain a novel AI-powered tool for diagnosing technic...
Job description
As a Software Engineer and member of the Platform Stability team, you will help build, fine-tune, and maintain a novel AI-powered tool for diagnosing technical issues and identifying root causes. You will collaborate cross-functionally to gather requirements, develop AI/ML and analytical models, and drive data-driven insights — all as part of a high-performing team. In this role, you will: Design and implement agentic AI systems with structured interfaces, reasoning loops, and robust error handling Build and maintain data pipelines, scheduled workflows, and benchmarking infrastructure Develop evaluation and scoring systems to measure and continuously improve model output quality Integrate the platform with internal and external services, including ticketing, messaging, storage, and observability Collaborate with cross-functional teams to translate business requirements into technical AI solutions Architect and maintain production-grade AI solutions with focus on scalability, reliability, and performance Qualifications: SW development, Strong Python with applications in AL/ML Familiarity with AI agents and their applications, including prompt design, tool calling, context management...