Security Operations Manager - Highcross Shopping Centre

Job description

Purpose of the Role Reporting into the Security Manager, the Security Operations Manager (SOM) is responsible for day to day operational delivery of security to the centre. This includes Emergency planning, line management responsibility for operational team leaders and control room supervisors, staff training and third party agency contract management. The SOM is a key component in translating strategic objectives into operational delivery and will be responsible for embedding a customer driven culture into a professional security team Key Responsibilities: · Providing security knowledge and management support for the centre, driving continuous improvement and ensuring legal compliance with all relevant legislation. · To implement policy and safe procedures and to develop and maintain compliance documentation. · To review and process incidents and conduct investigations into incidents and staff conduct · Monitor the safety and security of all property, centre’s customers, employees and their personal property. · Reflect best practice and ensure the policies within are routinely reviewed and updated. · To liaise with regulatory authorities and professional bodies on data protection...