General Manager

Job description

Accountability Reporting to the Area Director, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny’s Guiding Principles when interacting with others. Job Responsibilities: These are areas of performance in which the General Manager must be successful to meet their accountability: - Guests: Makes sure that all Restaurant Managers and employees put “Guests First” to ensure a respectful and enjoyable environment, satisfied guests, and repeat business. - Customer service focus from 9 am – 1 pm - People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by: - Working to create and maintain a respectful and enjoyable environment for our employees. - Recruiting and selecting effectively. - Using corporate training pro...