Front Desk Receptionist

Job description

Description Duties Include: - Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit - Scan Insurance card and link insurance in patient’s chart - Update new paperwork yearly - Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification - Capture picture of the patient if not already done - Distribute patient questionnaires when necessary - Answer telephones courteously and send patient messages to appropriate staff - Schedule appointments - Call and remind patients of their upcoming appointments - Collect co-pays, deductibles and outstanding balances on patient accounts - Post co-pays and SFS payments as pre-payments - Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins - Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit - Scan paper documents into patients chart when completed - Must be able to perform check out duties as well on days covering both positions - Ensure daily workflow is maintained - Other duties as assigned Requirements: E...