Director Research Operations

Job description

About the Role IANS Research is launching a new data product for the cybersecurity market. The Director, Research Operations will own the end-to-end data collection engine that powers this product — building an in-house CATI interview program from scratch, managing third-party panel firms and industry partnerships for external data collection, and ensuring data quality across all channels. This is a program-building role, not a program-maintaining role. You will stand up a seven-figure annual research operation covering dozens of security technology markets through both internally-run videoconference interviews and externally-fielded online surveys through panel firms and industry partnerships. You will hire and manage a team of research interviewers, own vendor relationships with panel firms, negotiate industry data-sharing partnerships, and be accountable for hitting response targets across complex firmographic quotas. The data your team collects is the product’s competitive moat. The quality, depth, and consistency of the data we deliver depends directly on how well this operation is designed and run. Why This Role Matters: This product is a strategic growth initiative for IANS....