Sr. Manager, Site Reliability Engineering (Hybrid - Seattle, WA)

Job description

Job Description We’re looking for a strategic and hands-on Sr. Manager of Site Reliability Engineering to lead reliability at scale for one of retail’s most complex engineering platforms. You’ll lead a team of talented engineers serving ~2,500 internal developer customers, championing automation and operational excellence to ensure our platform infrastructure enables engineering velocity and business innovation. A day in the life... You own this if you have... - Lead & Inspire - Build and mentor a high-performing SRE team that takes pride in platform ownership. Foster a culture of growth, initiative, and continuous improvement. - Drive Reliability - Own the availability and performance of critical services through proactive monitoring, disciplined incident response, and thorough root cause analysis — catching problems before developers ever feel them. - Automate Everything - Drive meaningful reduction of manual toil through automation across deployment, recovery, and scaling processes — freeing your team to focus on higher-impact work. - Champion AI-Augmented Operations - Lead adoption of AI tooling across SRE workflows including automated incident triage, anomaly detection, and AI...