Customer Sales & Scheduling Coordinator

Job description

Ace Handyman Services Ace Handyman Services is seeking a highly organized and customer-focused Service Coordinator to manage inbound/outbound sales calls and coordinate schedules for our craftsmen. This role is key to delivering a smooth customer experience from first contact through project completion. Responsibilities: - Respond quickly to incoming job leads - Educate customers on services, pricing, and availability - Schedule estimates and projects - Follow up with past customers and open leads - Coordinate daily schedules for multiple craftsmen - Order materials and provide logistical support - Utilize dispatching and scheduling software - Perform light administrative and filing duties Qualifications: If you thrive in a fast-paced environment and enjoy balancing customer service with operational coordination, we’d love to hear from you. - 2+ years in customer service, inside sales, dispatch, or office coordination - Strong phone and communication skills - Highly organized with attention to detail - Comfortable using CRM/scheduling software - Home services or construction experience is a plus - Competitive pay ranging from $19-22 per hour depending on experience - Cell phone rei...