Returns Evaluator 1

Job description

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today! B & H Job Description: Job Title: Returns Evaluator Division/Department: Fulfillment Reports to: Approved By: Viewed By: Human Resources- NJF Last Reviewed: Job Overview: The Returns Evaluator performs necessary steps to fulfill the customer’s return in accordance with the company’s return and exchange policies. Depending on the item’s condition and reason for return, the item is forwarded to different departments to be resold, returned to vendor, etc. Essential Responsibilities: - Reviews customer communications (i.e. RMA letter, C/S notes) to determine customer’s needs. - Examines returned merchandise to determine condition and checks for accessories. -...