Senior Manager, Service & Body Operations

Job description

Midwest Bus Sales Inc Position Summary: The Senior Manager, Service & Body Operations is responsible for driving performance, accountability, and continuous improvement across all Service and Body Shop departments within Midwest Bus Sales. This role operates as a strategic partner to General Managers and Service/Body leaders, focused on improving financial performance, operational efficiency, and scalability across all locations. This is a highly visible individual contributor role requiring strong data analysis, process discipline, and the ability to influence without direct authority. This is not a shop-level role — it is an enterprise role focused on raising performance across the entire organization. Key Responsibilities: Performance & P&L Ownership: · Drive measurable improvements in service and body shop financial performance, including labor gross profit, efficiency, and overall departmental profitability · Analyze location-level performance data to identify gaps, trends, and opportunities · Partner with GMs and department leaders to implement and track corrective action plans Operational Excellence & Standardization: · Establish, implement, and enforce consistent processes...