ITM Specialist- Durand Branch

Job description

Description ITM Specialist: Department: ITM Department: Reports To: ITM Manager/VP of Member Experience/Chief Member Experience Officer Telework Available: No: Pay Classification: Hourly: FLSA Status: Non-Exempt Position Grade: Level I: 4: Level II: 5: Level III: 6: Summary: To assist the credit union in achieving its mission statement: “ PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”. Responsible for performing a broad variety of member service activities via the interactive teller machines with a high degree of accuracy, within established policies and guidelines in a prompt, courteous, enthusiastic and professional manner. Support, model & adhere to PFCU’s Service Standards as outlined in My MARC. Teller level information: Advancement from one level to another is not automatic; advancements will be made as needed within the credit union and determined by success of the Universal Employee. Current Level: Teller Initials: Manager Initials: Date: *NOTE: advancement from one level to another is not automatic; advancements will be made as needed within the credit union and determined by success of the ITM Specialist. - 90 Day Introductory Peri...