HCVR Table Games Dealer (Full Time; Varied Shift)

Job description

Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Table Games Dealer: DEPARTMENT: Operations: JOB GRADE/FLSA STATUS: H5 – Non-Exempt BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Supervisor, Table Games Service; Dual Rate Supervisor, Table Games Service SUPERVISES: N/A: JOB SUMMARY: Responsible for dealing table games as assigned in order to provide a courteous and entertaining experience for Harrah’s Cherokee Valley River Casino & Hotel guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Deal one or more games in order to provide guests with courteous and accurate service, and promote an entertaining environment; maintain department standards of game productivity Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity Demonstrate superior customer service skills by displaying outlined service behaviors at all times Maintain an upbeat and positive attitude, create positive energy with gestures, and sustain enthusiasm from one interaction to the next Initiate courteous and friendly conversations with guests Informed of daily information; build relationships by greeting guests with a warm, friendly verbal gr...