Field Product Specialist

Job description

Field Product Specialist - Remote United States - 60% Travel required Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Field Product Specialist , you’ll be part of our product development team working as a remote employee. You’ll get to: - Conduct in-depth customer research through site visits, interviews, and surveys to identify user needs and pain points. - Organize and execute prototype and beta testing programs, collecting, and analyzing feedback to inform product development. - Serve as the primary field contact for customers during product trials, ensuring a positive experience and timely issue resolution. - Collaborate closely with product managers to relay field insights, support requiremen...