Patient Services Assistant

Job description

Desirable: - Completion of a Patient Service Assistant Certificate or equivalent qualification - Demonstrated commitment to quality improvement initiatives. - Effective communication skills, both written and verbal - Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice - Team player Key Responsibilities: - Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. - Ensures cleanliness and neatness of patient’s environment and stock room - Ensures cleaning of the Isolation rooms is done when required. - Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures - Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering - Serves, distributes and collects patient / visitors’ meals and refreshments - Arranges patient transport from Dialysis treatment - Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic - Monitors consumable stores and orders stock as required - Confirms delivery of stock, checks inve...