Manager - eCommerce Operations - Project Management

Job description

The Team: The Hermes.com team oversees all content and aspects of the eCommerce business. The eCommerce Operations team monitors, analyzes, and partners with multiple stakeholders to optimize the digital platform. The Opportunity: The eCommerce Operations Manager – Project Management will work closely with internal business partners to improve the workflow and drive operational successes based on the established strategy and in support of the department’s ongoing business objectives. This role must maintain knowledge of leading practices for SAP, order management systems, and fulfillment applications. This position requires proactively recommending changes and assisting in implementing new procedures and processes for data flow to the OMS, inventory reconciliation within the OMS facilitated by SAP, client services functions, and retail initiatives through omnichannel. The ideal candidate is a business-minded individual with a strong understanding of IT infrastructure and system implementations. About the Role: Lead local implementation of centrally developed eCommerce projects related to the order management system, digital platforms, omnichannel, and SAP. Partner on optimizations,...