Customer Success Executive (6 Month FTC) - Remote

Job description

About you You’re calm under pressure, commercially minded, and genuinely care about delivering outstanding customer outcomes. You thrive in fast-paced environments where attention to detail matters. You’re confident handling sensitive financial information, complex disputes, and high-value transactions, all while maintaining warmth and professionalism. You take ownership. You don’t wait to be told what to do. If something looks off, you investigate it. If a customer is stuck, you move things forward. If revenue is at risk, you protect it. You’re comfortable supporting customers across the UK and Europe as we continue growing. About the role: Provide exceptional, professional, yet personal support throughout the entire Customer Success lifecycle during this 6-month fixed-term contract, including payments, disputes, and resolutions. Our team is committed to delivering world-class service that not only exceeds customer expectations but also positions Car & Classic as the leader in customer satisfaction, setting us apart from competitors. One of the most significant differences between Car & Classic and our competitors, is the post-sale support that our users receive. Successfully assi...