Traveling New Store Trainer

Job description

Job Title: New Store Trainer Reports to: Senior Training Manager: Department: Store Operations: Exempt Status: Non-Exempt: Position Overview: The New Store Trainer is responsible for providing the primary leadership for the front end and operational execution during the store opening process. This position is responsible for front end operations, cash handling practices and processes, asset protection programs, associate development (i.e. cashier and carpet training), customer services, policy and procedure compliance, maintaining cash office standards, pricing items, being in charge of the merchandise management and presentation of the book department, and other duties as assigned. Qualifications: - Provide outstanding customer service through training, modeling and monitoring service expectations in accordance with company guidelines. - Ensure processes and resources are in place to provide superior check-out service at all times. - Monitor and manage all cash handling and related processes to minimize exposure to losses. - Ensure completion of all non-employee files and record keeping. - Provide coaching and guidance to newly hired Associates. - Effectively communicate and educa...