Reception and Administration Officer (515199)

Job description

The Team: The Family Violence Counselling and Support Service (FVCSS) offers a specialised counselling and support to assist adults, children and young people, children who have experienced family violence. This service is part of the Safe at Home service system, with a strong focus on the safety and well-being of victim survivors of family violence. The Role: - Act as the first point of contact for the Family Violence Service through telephone and face to face contact with clients and the general public. - Provide administrative support for the multidisciplinary team through efficient and effective office management, reception duties and administrative tasks. - Respond to enquiries from clients, the public and other service providers by telephone, email, fax and in person. - Exercise initiative, judgment, sensitivity and discretion in undertaking all tasks. Y ou will need: - Demonstrated ability to effectively communicate, negotiate and liaise with a wide range of people in a sensitive and confidential manner, in both the Government and non-Government sectors. - Knowledge of and experience in sound office management practices along with a high standard of administrative and cleric...