Guest Service Associate

Job description

Job Description: Team Member STATEMENT OF PURPOSE: Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all Cafe Express food safety, safety and security and employee policies and procedures; the crew member is responsible for providing quality products and service in a clean and safe environment to each and every customer. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS: The essential functions of the various crew member service positions within the restaurant are attached. In most cases, it is desirable for a crew member to be cross-trained in all the service positions. Each position does not exist in every restaurant and sales volume dictates which positions will be used and for how long on each shift. Immediately before and after peak volume periods and during all "slow periods," it is customary for crew members to rotate...