Training Delivery Manager
Skillsoft · Nieuwegein, Utrecht, THE NETHERLANDS
At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth.
Job description
At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Skillsoft Global Knowledge is seeking an experienced Training Delivery Manager to be responsible for leading and developing a team of Subject Matter Experts (SMEs), Internal Corporate Trainers and External Contract Trainers to ensure the highest standards of training delivery across all technologies. In this role, you will have the opportunity to manage the day-to-day trainer performance, embed consistent quality frameworks, and drive trainer utilization while ensuring an excellent learner experience reflected in strong NPS, CSAT and quality outcomes. The ideal candidate is an experienced people leader with a strong background in training, professional services, or corporate learning environments. They possess a passion for coaching and mentoring training professionals, a keen eye for quality, and the ability to manage operational demands in a fast...