Customer Support & Administration Officer - Allied Health Practice

Job description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice. The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries. Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person. You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director. The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye...