Receptionist

Job description

Job DetailsJob Location: TX Killeen - Killeen, TX 76549Position Type: Front OfficeEducation Level: High SchoolJob Shift: Full TimeJob Category: Admin - ClericalJob Purpose: Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager. Duties and Responsibilities: Exercise excellent customer service while interacting with patients both over the phone and in person. Check in all patients and complete patient registration under the direction of the Office Manager. Schedule patient appointments within operational standards. Confirm patient appointments two (2) business days prior to the patients' appointments. Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required. Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documen...