Patient Scheduling & Registration Specialist

Job description

About the company Recover is a startup working to make addiction treatment and mental healthcare more effective, accessible, and affordable. We work with governments to use technology and medicine to improve outcomes for people who need care. Our program is a tech-enabled treatment program for people with substance use and mental health challenges. We use a harm reduction approach to treatment, and are focused on serving marginalized and underserved communities. We are a small team growing quickly, and looking for people to grow with us. Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums. The opportunity: As an Engagement Coordinator for Recover, you'll be the first point of contact for people looking to access treatment. You'll handle inbound calls from prospective clients and make outbound calls to individuals referred to our program, helping them understand what Recover offers and getting them started with care. Your core focus will be sharing information about Recover's services, confirming insurance status, walking clients through enrollment, and scheduling appointments. You’ll be the welcoming, organized person who h...