Production Planner (G-Project)

Job description

Position: Production Planner Report to: Manager, Programs Department: Programs Location: Houston or relocation as required Main functions: 1) CUSTOMER SUPPORT: The Production Planner will be responsible for ensuring all day-to-day communication with customers takes place in a timely fashion. This includes order status, shipment advice, reschedules, customer reports, etc. 2) PRODUCTION AND SHIPMENT SCHEDULE: The Production Planner will be responsible for ensuring efficient production capacity utilisation based on customer-requested delivery date, order priority, material availability, and production skills. The Production Planner will also be responsible for the daily shipping schedule and execution. 3). CUSTOMER PERFORMANCE: The Production Planner will be responsible for measuring the performance of the customer relationship. This will cover the shipment/delivery performance, cancellations, invoicing errors, etc., to ensure that the business is in line with the quotation. Duties and Responsibilities: 1) ORDER ADMINISTRATION: The Production Planner, working with the Customer, will be responsible for the order administration process from order receipt through to shipping and invoicin...