Clayton Homes - Inside Sales Specialist

Job description

The Inside Sales Specialist is responsible for delivering prompt, accurate, courteous sales support via phone, email, text, or chat with Retail leads. They will communicate with customers to confirm their contact information, timeline to purchase, budgeting goals, land needs, as well as home interests. The Inside Sales Specialist will help customers begin the buying process and schedule an appointment to visit a Home Center before handing them off to a Clayton Retail Home Center. The Inside Sales Specialist must excel at building rapport over the phone, generating excitement and urgency with leads and can convert leads to Home Center visits. Lastly, they will work with Clayton Development Group to help prospective buyers work with local real estate agents in the purchase of Clayton Real Estate homes. Responsibilities: Contact leads via phone, email, SMS, web chat, and social media. Educate potential buyers on the purchase process and confirm their timeline. Verify pre-approval status and encourage budgeting through MyHome accounts. Assist leads with online applications and directs them to complete an eApp. Schedule home viewings and connect customers with Clayton Retail Home Center...