Fraud Risk Management Senior Manager

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description: The Fraud Risk Management Senior Manager role leads the Fraud Risk and Return Management (FRRM) team, a cross-functional group of up to 10 fraud business consultants and technical analysts, responsible for advancing Allstate's enterprise fraud governance, escalation, and analytics capabilities. This role provides strategic and operational leadership across a broad fraud risk landscape, serving as the central coordination point for fraud-related issues across Areas of Responsibility (AORs), business units, and senior leaders. In addition, this role is accountable for leading fraud incident response and remediation efforts and champions the buildout of fraud data infrastructure. Key Responsibilities: Frequently advise others on complex fraud matter...