Reservations Sales Agent

Job description

Company Description Accor is the Pacific’s largest hotel group and one of the world’s leading hospitality brands, with a network of more than 5,600 properties across over 110 countries. We offer exceptional opportunities for career development and the opportunity to Work Your Way across much-loved brands ranging from luxury to economy hotels around the world. Pullman Sydney Airport is located in the heart of Mascot Business Park and only a short walk from Mascot train station. The 5-star hotel features 229 contemporary rooms and suites, Mobius Bar & Grill, and premium conference and events facilities designed for creative thinkers and modern business travellers. Job Description: We are currently seeking a passionate and customer-focused Reservations Sales Agent to join our team on a Full Time basis. Reporting to the Revenue / Reservations Manager, you will play a key role in delivering exceptional guest service while maximising room revenue opportunities through effective reservations management. Key Responsibilities: Handle hotel reservations via phone, email, and online booking channels Provide exceptional customer service and respond promptly to guest enquiries Maximise revenue...