Salesforce Technical Business Analyst
Liberty Bank · Middletown, Connecticut, US
At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we s...
Job description
At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB: In this role, you will be responsible for analyzing business needs, translating them into Salesforce solutions, and configuring the platform to ensure that our Salesforce platform aligns with organizational goals. You will collaborate with stakeholders to gather requirements, optimize processes, and enhance user experience. ESSENTIAL FUNCTIONS: - Analyze business processes and identify areas for improvement using Salesforce. Proactively identify opportunities for process improvement and optimization. - Collaborate with stakeholders to gather and document business requirements. Lead the analysis, documentation of the requirements, and work with the implementation team to deliver features that meet the business requirements. - Configure the Salesforce platform spanning multiple complex initiatives, while maintaining day-to-day operations. - Be involved in the architecture & technical planning proc...