Customer Experience Representative (Contract)

Job description

How will you CONTRIBUTE and GROW? At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Air Liquide is Hiring for an Customer Experience Representative in Burlington, ON! We are looking for you!: Competitive compensation ($55,000 – $60,000): Contract position: Collaborative work team: Day shift (8:00 a.m. to 5:00 p.m.) and no weekends! Recruiter: Gina Kim | gina.kim@airliquide.com | (424) 241-2293 The Customer Experience Center Representative serves as the primary point of contact for industrial gas customers, supporting seamless order fulfillment and service reliability. This role focuses on navigating complex ERP systems to process orders, coordinate with local operations, and address and support immediate service needs. The goal is to provide a high-quality, safety-conscious customer experience while upholding strong organizational standards. ___________________ - Create and Manage Orders: Process diverse order types including cylinder gases, liquids, and hardgoods, managing the full order lifecycle from creation to interacting wit...