Community Manager & Brand Fans Club Leader

Job description

Job Location CINCINNATI GENERAL OFFICES: Job Description: Do you thrive at the intersection of social media, storytelling, and community engagement? We’re hiring Community Managers to shape brand conversations, drive engagement, and build authentic connections across platforms. Why This Role Matters: Social media fuels consumer connection, brand storytelling, and business growth. Our brands rely on Community Managers to build trust, monitor brand health, protect online reputation, and surface insights that strengthen marketing and innovation. You’ll help shift us from reactive listening to proactive, data-informed community strategy that drives advocacy and keeps us competitive. What You’ll Do: Execute Social Strategy & Content Creation Build and manage platform-specific content calendars. Create, adapt, and amplify content and campaigns, including PR moments and consumer-generated content (UGC). Execute engagement strategies that reflect the brand’s voice and values. Write clear, on-brand responses to comments and messages that deepen consumer relationships. Community Management & Consumer Advocacy: Manage daily interactions across Instagram, TikTok, Facebook, Reddit, and YouTube....