Refractory Support Specialist

Job description

Role The Refractory Support Specialist II uses their specialized knowledge of Calderys' product portfolio to direct outside crews and represent the company as an on-site and first call technical liaison servicing two or more accounts, completing fleet rotation(s) and specialized reporting. You will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and establish Calderys as the product of choice. Responsibilities: Reading and interpreting refractory lining drawings; teaching installation procedures to and providing guidance to correct procedures Assisting customer(s) staff with all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fibber and firebrick installation Assisting customer(s) staff with cleaning and preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication Observing product performance at customer(s) site; performing in service inspections, postmortem tear outs, documenting findings and reviewing with the proper Calderys team member(s). Taking care of the equipment, its ongoing repair and maintenance. Repair...