Service Desk Associate

Job description

Service Desk Intern Company Overview: At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality. Role Overview: The Service Desk Intern will support end users with basic technical issues while gaining real-world experience in IT operations. Responsibilities include device setup, account provisioning, troubleshooting, documentation, conference room support, inventory management, and first-level support for networking, cloud, and applications. Interns will also help develop process automation and efficiency improvements, gaining valuable experience with modern IT tools and workflows. Key Responsibilities: - Communicate clearly and professionally with both technical...