Loss Mitigation Specialist

Job description

As a Loss Mitigation Specialist/Late Stage Collector, you will review accounts for possible loan restructuring or other workout plans through evaluating customer income and expenses. Restructure loans for maximum likelihood of repayment while meeting all policy, government, and regulatory guidelines. Locate customers using skip tracing tools to collect on deficiency balance. Location: Onsite in West Valley City, UT Pay: hourly + bonus potential: Schedule: Monday through Friday from 9:30am-6:00pm with a rotating Saturday every 6-8 weeks Job Duties: Reviewing and analyzing consumer accounts to identify how the loan can be modified to mitigate loan loss. Answering incoming calls and speaking with customers to work out a mutually beneficial arrangement. Preparing written correspondence to be sent to customers to advise of modification opportunity. Create and review modification documents to be sent to customers. Audit modification documents to ensure all required information has been received and process modification in servicing system. Ensure all loan workout plans meet policy guidelines and protect the company for risk. Maintain and establish new repossession and transport vendor re...