Retail Technology Analyst

Job description

Retail Technology Analyst (Temporary) We are currently recruiting for a Retail Technology Project Analyst on a Temporary full-time basis. Roles and Responsibilities: · Control and management of third-party suppliers and associated service delivery agreements · Co-ordinate the support and growth of mission critical IT systems to our retailers, involving a variety of in house and third-party suppliers. · Participate in projects throughout the initiation, definition, execution and close out phases of the project · Participate in multiple projects in parallel · Liaising with senior business managers from different functions to translate their needs into technical requirements. · Communicate and implement the business strategies and objectives to the customer · Achieve measured completion of projects to the satisfaction of the customer and the business · Definition and management of quantitative metrics and Key Performance Indicators · Development of operational procedures and system specifications · Develop and maintain comprehensive user documentation on all aspects of the core procedures and responsibilities · Train new members of the team as required · Support our helpdesk on custom...