Shift Supervisor

Job description

PAY: $16 - $20 / HOUR + (BASE RATE + TIPS): LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES: ASSISTANT MANAGERS AT $45K+: GM'S AT $75K+: OPERATING PARTNERS AT $100K+: NO LATE NIGHTS: SUMMARY: The Shift Leader is responsible for managing the daily operations of our Moe’s Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems. GENERAL: - Oversee and manage all areas of the restaurant to Ensure guest satisfaction and increased profitability. GUEST SERVICE: - Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, take any and all actions needed to ensure that the dissatisfied guest becomes a regular guest. PERSONNEL: - Provide direction to team members regarding operational and procedural issues. We do it the Moe’s Way! - Develop all team members by providing ongoing feedback. - Create a work environment that is known in the community to be “the place to work”. FOOD SAFETY AND PLANNING: - Enforce sanitary practices for food handling, general cleanliness...