UX Research Lead

Job description

Reuters is hiring a UX Research Lead to join our Design and Research team. This is a senior role spanning the full breadth of Reuters' digital portfolio — reuters.com, Reuters Connect, Imagen, and our editorial production tools. You will be the primary research voice across consumer, B2B, and newsroom products, shaping how millions of readers consume news and how media professionals distribute it worldwide. UX research is changing fast — AI-powered tools, new synthesis methods, and the integration of behavioural data are redefining what's possible. We want someone who is excited by that shift and ready to direct it: evolving our research practice, introducing new approaches, and ensuring Reuters stays at the forefront of how we understand our users. You'll work hands-on across the full research lifecycle while coaching two researchers and partnering closely with Product, Design, and Engineering to make sure research has real influence on what we build and why. If you believe great products start with understanding people, we'd love to hear from you. About the role: As the UX Research Lead, you will: Set the direction – Own the research strategy across Reuters' digital products. Def...