Administrative Coordinator, Emerson Wellness Center

Job description

Join our community and experience Emerson College ! Reporting to the Associate Director, Community Health and Engagement, the Administrative Coordinator, Emerson Wellness Center provides support for the leadership and staff by assisting with the daily operational and clerical activities. The Administrative Coordinator serves as the initial point of contact for students, parents, and the Emerson College community as a whole. ESSENTIAL JOB DUTIES: Manage clinical schedule, confirm appointments, and notify students and clinicians about conflicts, delays, or reschedules. Verify student eligibility and insurance status. Manage incoming phone calls, emails, and walk-in requests for appropriate appointments or clinical referrals. Relay messages to clinicians in a timely way. Coordinate response in emergency situations, including contacting Campus police, ambulance services, and/or receiving hospital. In some cases, determine the appropriate level of service needed for students. Maintain reception area, check-in procedures, and multiple paperwork processes, including: Student/alumni requests for medical records. Staff requests for faxes, student referrals, and medical records. Fax document...